A seamless guest experience
From vehicle entry to payment, every step of the guest experience is logged into O-Valet. Customers can even request their vehicle in advance.
With the O-Valet app, everything is accounted for. No more missing keys or vehicles. No frustrated guests waiting. No inefficiency. Just a smooth-running system that helps to optimize your business and leave your customers feeling contented.
Maintain exceptional staff standards
With a full time and attendance system built-in, explore reports on key metrics including staff productivity, early and late attendance, hours worked, time on break, and compare them against the rest of your team to provide objective performance reviews and reward those who you cannot always be there to oversee.
You can even request custom reports on a wide range of metrics, including payment methods used, best and worst-performing employees, time spent on breaks and lunches, and much more.
Reports and metrics for all
Carefully track revenue from any rate, custom event rate, overnight, transient, and more. Post charges directly to the guest’s hotel folio and eliminate night auditor’s having to manually post charges. For valet operators, group different payment collection methods in custom categories and provide your client’s with payment collection breakdowns in a single, easy to see report.
Track labor by the minute and use objective data rather than hourly averages to effectively schedule staff. This eliminates labor where it isn’t needed, and lets valet staff work during periods where customer expectations require them to be present and ready.
